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Shipping Policy

Last Updated: 11 August 2025

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Atoll Heritage (“we,” “our,” “us”) is committed to delivering your order safely and efficiently. This Shipping Policy explains how we process, ship, and deliver our products.

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1. Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed the next business day.

  • Custom or made-to-order items may require additional processing time, which will be stated in the product description.

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2. Shipping Methods & Delivery Times

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We offer the following delivery options:

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Domestic (Maldives)

  • Standard Delivery: 1-2 business days after processing

  • Express Delivery:  Same day (available for selected locations)

  • In-Person Pickup: Available by appointment at Male', Maldives.

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International Shipping (if applicable)

  • Standard International: 7–21 business days depending on destination and customs clearance

  • Express International: 3–7 business days (where available)

Delivery times are estimates and may vary due to factors beyond our control, including customs delays or shipping carrier issues.

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3. Shipping Rates

  • Shipping costs are calculated at checkout based on delivery address and shipping method.

  • Free international shipping is available on orders over USD 150.

  • International shipping rates vary by country.

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4. Order Tracking

  • Once shipped, you will receive an email with your tracking number (if applicable).

  • Tracking may not be available for certain domestic deliveries.

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5. Customs, Duties & Taxes (International Orders)

  • Buyers are responsible for any customs duties, import taxes, or fees charged by their country.

  • We are not responsible for delays caused by customs.

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6. Delivery Issues

  • If your order has not arrived within the estimated time, please contact us at atollheritage@gmail.com.

  • We are not responsible for lost or stolen packages after confirmed delivery.

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7. Address Accuracy

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

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8. Contact Us

For any shipping questions, please contact:
Email: atollheritage@gmail.com
Business Name: Atoll Heritage LLC
Mailing Address: 30N Gould St, Ste N, Sheridan, Wyoming, United States, 82801.

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